Provision Power & Gas -- Profile Analysis

Easy to sign up, good rate for power and nat. Gas.
Month to month account hope they will not vary much.

I just made a switch to Provision Power & Gas! I researched and found much much better rates.....and I did it all online! They made it so easy.....once you sign up they do everything else.....you get a confirmation of your order with all the info you need for your records, and they take it all from there. Love it when they make it soooo easy! And you save money!!!!!

I signed up with the sales agent at the door and at first I was confused she helped me along but you got to understand the program to see the benefit.

No complaints so far

I somehow without my knowledge got switched to the Akron Aggregate plan although I never received their "postcard". I had SCO for many years and loved and was told it is no longer available by Dominion (which I later found out to be a lie). I got robbed by city of Akron for triple the rate I was paying for the 3 coldest winter months, of course.They claim it took 3 billing cycles for provision to take affect and my bill is back to where it was with the SCO.Thank You.

none

My budget bill has been $201.00 per month. I had 30 days at a very low cost and my bill was only $116.00. I will be checking for their cost to date to determine what I will do next.

Smooth transition.

Got a confirmation number on my order. after two months they have no record of order or confirmayion number

The only experience I have with this company is their sales representative knocking on my door 30 minutes ago to try to get me to sign up... in the middle of a pandemic, during a stay-at-home order in Ohio. Appalling.

This company is a RIP off. I have seen a higher bill since signing up. Canceled 2 months ago and still seeing on my bill with higher charges than my regular AEP bill.

These people have been to my house 3 times and was extremely rude every single time. All three times was during the pandemic and not ONCE did they wear a mask! Then DEMANDED that I bring them
my bill so that they can review it and when I explained that I wasnt interested they wouldnt take no for an answer and the last time they were here my baby started crying so I explained to them that I had to go, they had a crappy remark. So tired of people thinking they can just come to my house and demand that I give them attention or demand they review my bills.

started ay 2.9 per. jumped to5.43,then 6.

I have no idea how it even works. nobody called me. no email. I have no idea how the rate compares to others. Miserable experience. Regret.

We completed application, even spoke with a representative and never heard another word or received any other information. Very disappointed with entire process and service.

If you like worrying about getting your electric getting shut off use them. They charge $300 more a month than the regular carrier. Their sales people will lie about services to get you to use them.

I have yet to see a bill reflecting my choice changes.

I just had a salesman come to my door asking to see my bill, and claiming that DTE was charging my neighbors a "gas recovery fee" erroneously (this is a real charge, but it's legit). He implied that he was already my service provider and said he could help recover money that DTE wrongly charged me. I told him I wasn't able to go over my bill then, and asked if he had contact info he could give me. He gave me a form with a phone number. The form was for transferring my account to Provision P&G for a "low introductory rate" which would expire after the first month, conveniently when my ability to cancel my agreement with them without having to pay a cancellation fee ended (you have 30 days to cancel). No mention of how much the cancellation fee is, but I'll bet it's huge. I'm guessing he wanted to get my account number, name and address off my bill, and then switch me without my permission. This is scammy behavior.

Employee came to my door asking to see my DTE bill, claimed 3 different times while I was talking to him that he was a DTE employee. Asked to see my bill and said I was being overcharged for my gas and that he would contact them to correct it. Received a notice in the mail a week later saying that I was switching gas companies. Super shady.

We switched to Provision power and gas because they said it was going to be cheaper than Consumers. They are not we have been paying a dollar more than Consumers!!!!! When I finally realized why our natural gas bill was way more than it used to be, I called Provision and the lady I spoke with was very rude. She was trying to put my concern about being charged extra per month for what Consumers was already doing for us, she got a attitude and said she was going to try to request my cancellation. What a rip off!!!! She said they would not give me any of my money back or nothing. Please do not answer the door if they come to your house!