Quake Energy Resources
Quake Energy Plan Summary
We recommend plans from CenterPoint Energy Services and Provision Power & Gas instead.
Most Recent Quake Energy Reviews
Rates were good confusing at first but customer service explain — LLG from Columbus OH
We were approached by a door to door employee from Quake, this employee took the time to sit down with me and my wife to go over our exact energy bills and provide some great information. After enrolling, this representative made sure to give us his direct contact line. This was a quick and easy process and I am glad I took the time with this representative. — Kyle from Barberton OH
It was really easy to apply online. Other times with other companies it was almost impossible. I even had to give up and call. — Robin Pickering from Springfield OH
4-5 Star Reviews: 6 (55%)
Rates were good confusing at first but customer service explain
1-2 Star Reviews: 5 (45%)
We have Ohio Edison and we decided to go with quick energy just to try them out well we got our Ohio Edison bill and Quake Energy bill was also on there so in other words all youre doing is getting charged by two different companies to have electric coming in your house we canceled our contract with them but still they call us it doesnt matter if we say no take us off your list or not and weve blocked so many numbers were getting ready to turn them in to the Better Business Bureau because were tired of getting 2 to 3 calls to our home per week that we have to block each and every number and you can tell theyre from a call center because you can hear a lot of background noise and they never know how to pronounce her last name so dont go with them and we highly suggest that you go ahead and do your homework and check out their rating with the Better Business Bureau and read the reviews
Quake Energy News
Quake Energy FAQs
What do customers think about Quake Energy?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Quake Energy customer review is 3.2 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!
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