Live Brighter 12 details
Live Brighter 12
I acknowledge that I am the account holder or legally authorized person to execute a contract on behalf of the account holder. I confirm my enrollment for service and have read, understand, accept and agree to the Privacy Policy, Terms and Conditions and Rate Plan Summary, and other materials and disclosures relating to my contract for service. An electronic acceptance of the sales contract is an agreement to initiate service and begin enrollment. I authorize Direct Energy to obtain and review information regarding my consumption history from the Utility. This information may be used by Direct Energy and any of its affiliates, agents or representatives to determine whether it will commence and/or continue to provide energy supply service to me and shall not be disclosed to a third-party unless required by law. I authorize for the release of information to Direct Energy. This authorization will remain in effect during the Initial Term and any Renewal Term of this contract.
Direct Energy will send a confirmation letter and a hard copy of the Terms and Conditions by mail within 7 business days after electronic enrollment. You may rescind this contract and authorization within 30 calendar days after electronic acceptance of the sales contract, and may rescind the authorization for release of information at anytime. You may request to rescind by calling into our toll-free telephone number at 1-866-448-9990 or email us at csdirectenergy@directenergy.com. You can also contact your utility at the phone number/address listed in the Terms and Conditions document. To print a copy of the Terms and Conditions and Rate Plan Summary please click the links above.
Continuous Service and Cancellation. I understand that this is a continuous service contract, and I will be charged monthly unless I cancel, the company cancels, or I switch to another supply provider. To cancel with the company, I can call, email, or visit the company website. Note: my utility controls the cancellation timeline, which means the company will continue to serve as my supplier, and charge me, until a final date set by my utility. In most states, this takes 1 to 2 billing cycles; in some states, the process only takes up to 10 days.
Auto-Renewal of Fixed Price Contracts. I understand that my terms and conditions, available in my enrollment confirmation email, will specify if I have a fixed-price contract that auto-renews at the end of the term. The company will send me a notice before the term ends with details on the new price, term length, and the date by which action must be taken to pick a different plan or switch to a different supplier. If I take no action, the plan takes effect and I agree to pay the charges incurred.
Live Brighter 12 rates through time
About Direct Energy
Direct Energy is one of the largest providers of energy and energy-related services in North America. With customers in all 50 states, 10 Canadian provinces, and Washington, D.C. Direct Energy has also shown to be a progressive company, developing new plans, products and technology that deliver consumer insights and resources to help them save money. The Nest Learning Thermostat, Plenti and their personalized Online Account Manager are all tools that Direct Energy puts in the hands of their customers to use less energy. They're also very progressive, with active social communities on Facebook, Twitter and Pinterest that help them stay in contact with their customers.
