Updated: April 2025
Recent Good Review from Sasha
Helped me!
| This company helped me save on my gas bill. Something that none of the big companies tell you is that you are able to change suppliers. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Sasha
from
Muskegon, MI
on
August 27th, 2020
We're excited you're on board with us, Sasha! Energy Choice makes it possible to choose a supplier that works best for you, and we're so happy to be able to serve you. If you need help at any time, please don't hesitate to reach out: 800-930-5427 or reach us online at getprovision.com or hello@getprovision.com. Thanks for using your energy for good!
— Provision Power & Gas
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Helped me!
| This company helped me save on my gas bill. Something that none of the big companies tell you is that you are able to change suppliers. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Sasha
from
Muskegon, MI
on
August 27th, 2020
We're excited you're on board with us, Sasha! Energy Choice makes it possible to choose a supplier that works best for you, and we're so happy to be able to serve you. If you need help at any time, please don't hesitate to reach out: 800-930-5427 or reach us online at getprovision.com or hello@getprovision.com. Thanks for using your energy for good!
— Provision Power & Gas
Most Recent 1 Star Reviews
4 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
THEY DOUBLE DIP
| WE HAVE ON SUPPLIER AN PROVISION IS A DOUBLE DIPPER, CALLL YOUR DTE AN CANCEL PROVISION AS YOUR ALTERNATIVE GAS SUPPLIER YOU ONLY HAVE ONE , THOSE PEOPLE GO DOOR TO DOOR TO HAVE YOU SIGN UP TELL THEM TO LEAVE | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Provision Is A Scammer
from
Cadillac, MI
on
March 1st, 2021
Good afternoon, please give Provision a call at 1-800-930-5427 so that we may answer any questions or concerns you have.
— Provision Power & Gas
Scam Artist
| We switched to Provision power and gas because they said it was going to be cheaper than Consumers. They are not we have been paying a dollar more than Consumers!!!!! When I finally realized why our natural gas bill was way more than it used to be, I called Provision and the lady I spoke with was very rude. She was trying to put my concern about being charged extra per month for what Consumers was already doing for us, she got a attitude and said she was going to try to request my cancellation. What a rip off!!!! She said they would not give me any of my money back or nothing. Please do not answer the door if they come to your house! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
ST
from
Mattawan, MI
on
May 24th, 2018
At Provision Power & Gas our objective is to provide you with the exceptional service you deserve. I apologize if your interaction with us was less than favorable. We would like to review the account details with you. Please call us 800-930-5427
— Provision Power & Gas
Scam
| Employee came to my door asking to see my DTE bill, claimed 3 different times while I was talking to him that he was a DTE employee. Asked to see my bill and said I was being overcharged for my gas and that he would contact them to correct it. Received a notice in the mail a week later saying that I was switching gas companies. Super shady. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Shady
from
Sault Sainte Marie, MI
on
May 3rd, 2018
At Provision Power & Gas our objective is to provide you with the exceptional service you deserve. I apologize if your interaction with us was less than favorable. We would like to review the account details with you. Please call us 800-930-5427
— Provision Power & Gas
Scammy salesperson
| I just had a salesman come to my door asking to see my bill, and claiming that DTE was charging my neighbors a "gas recovery fee" erroneously (this is a real charge, but it's legit). He implied that he was already my service provider and said he could help recover money that DTE wrongly charged me. I told him I wasn't able to go over my bill then, and asked if he had contact info he could give me. He gave me a form with a phone number. The form was for transferring my account to Provision P&G for a "low introductory rate" which would expire after the first month, conveniently when my ability to cancel my agreement with them without having to pay a cancellation fee ended (you have 30 days to cancel). No mention of how much the cancellation fee is, but I'll bet it's huge. I'm guessing he wanted to get my account number, name and address off my bill, and then switch me without my permission. This is scammy behavior. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
DTE Customer
from
Milan, MI
on
December 4th, 2017
At Provision Power & Gas our objective is to provide you with the exceptional service you deserve. I apologize if your interaction with us was less than favorable. We would like to review the account details with you. Please call us 800-930-5427
— Provision Power & Gas