Reviews for Spark Energy

Updated May 22, 2024

The best review categories for Spark Energy are their customer service, with an average of 2.0 stars, and their plans and pricing, with an average of 1.0 stars.

Most Recent 1 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Scam
I feel like I have been scammed by the agents of Spark Energy. Spark Energy representative came to my home in metro Detroit, showed me they were with my local gas company, and wanted to help me save money. I agreed thinking they were with my local gas company, Consumer Energy. Little did I know that was far from the truth. My gas bill doubled and now I have to justify the 1000s I paid extra. The agent was very untruthful and did not disclose who they represented and all the hidden fees that should have been accounted for. I now know that the agent was hired by Spark Energy and represents this. This is mal business practice, deceiving customers and this practice should end!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Shu from Hazel Park, MI on February 14th, 2023
Grimmie
Wait to the highest months to triple your bill and tell you it takes 2 months to switch over or sign a new contract. Locking you it at even a high rate.
DO NOT USE THIS COMPANY!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Jackson from Oxford, MI on January 12th, 2023