The best review categories for Symmetry Energy Solutions are their plans and pricing, with an average of 3.0 stars, and the order experience, with an average of 2.7 stars.

Recent Good Review from D Robinson

CenterPoint has the best price for natural gas
It was all quite simple. I signed up on line and CenterPoint seemlessly took care of the transfer.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

D Robinson from Lake City, MI on August 9th, 2020
Dear Customer,

Thank you for taking the time to add your rating, we appreciate your positive feedback. If you have any questions or concerns with your plan, please send an email to CustomerChoice@centerpointenergy.com and a representative from our Customer Service Team will contact you within 24 to 48 business hours to assist with your account.

Thank you
Customer Care
— Symmetry Energy Solutions


Most Recent 5 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
CenterPoint has the best price for natural gas
It was all quite simple. I signed up on line and CenterPoint seemlessly took care of the transfer.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

D Robinson from Lake City, MI on August 9th, 2020
Dear Customer,

Thank you for taking the time to add your rating, we appreciate your positive feedback. If you have any questions or concerns with your plan, please send an email to CustomerChoice@centerpointenergy.com and a representative from our Customer Service Team will contact you within 24 to 48 business hours to assist with your account.

Thank you
Customer Care
— Symmetry Energy Solutions



Most Recent 1 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
The fixed rate was a good thing. No problems for almost two years until time of renewal. Haven't received any renewal for new contract, which expires 1/27/21.
Got a letter back in July that Center Point is now Symmetry Energy, but all the contact info they gave me on the letter doesn't work. Trying to contact with no success. And my contract expires on 1/27/21, and I haven't received any info from them yet.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Michael Young from Westland, MI on January 21st, 2021
Dear Customer,

We apologize for your unpleasant experience, we are a company devoted to customer satisfaction. Please send an email with your contact information to customerchoice@symmetryenergy.com, a representative will call you with any questions or concerns you may have regarding your account, within 24 to 48 business hours.

Sincerely,
The Symmetry Energy Solutions Team
— Symmetry Energy Solutions
Unresponsive Company
I have attempted 3 times over the last 6 months or more to separate myselves from them. I don't know how they got themselves attached to my utility bill nor will they explain to me how they got attached to them. It's rare that you can actually talk to someone and even more rare to get a call back. Does anyone know if there are law suits against them? If so please provide the info for others to see.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Unresponsive Company from Romulus, MI on January 13th, 2021
Dear Customer,

We apologize for your unpleasant experience, we are a company devoted to customer satisfaction. Please send an email with your contact information to customerchoice@symmetryenergy.com, a representative will call you with any questions or concerns you may have regarding your account, within 24 to 48 business hours.

Sincerely,
The Symmetry Energy Solutions Team
— Symmetry Energy Solutions



Gas Plans & Rates


Recommended Plans
All Plans
Fixed Rate
Indexed Rate
12 Months
24 Months
Plan Name
Company
/
Rating
Length
Price
12 Month Fixed Rate
12 month
Fixed Rate
$3.450 / mcf
24 Month Fixed Rate
24 month
Fixed Rate
$3.350 / mcf
Plan Name
Company
/
Rating
Length
Price
12 Month Indexed Rate
12 month
Indexed Rate
$2.750 / mcf
Plan Name
Company
/
Rating
Length
Price
12 Month Fixed Rate
12 month
Fixed Rate
$3.450 / mcf
12 Month Indexed Rate
12 month
Indexed Rate
$2.750 / mcf
Plan Name
Company
/
Rating
Length
Price
24 Month Fixed Rate
24 month
Fixed Rate
$3.350 / mcf
Plan Name
Company
/
Rating
Length
Price
12 Month Fixed Rate
12 month
Fixed Rate
$3.450 / mcf
12 Month Indexed Rate
12 month
Indexed Rate
$2.750 / mcf
24 Month Fixed Rate
24 month
Fixed Rate
$3.350 / mcf