Updated: March 2025
Recent Good Review from D Robinson
CenterPoint has the best price for natural gas
| It was all quite simple. I signed up on line and CenterPoint seemlessly took care of the transfer. | |||
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| Likely to recommend |
—
D Robinson
from
Lake City, MI
on
August 9th, 2020
Dear Customer, Thank you for taking the time to add your rating, we appreciate your positive feedback. If you have any questions or concerns with your plan, please send an email to CustomerChoice@centerpointenergy.com and a representative from our Customer Service Team will contact you within 24 to 48 business hours to assist with your account.
Thank you
Customer Care
— Symmetry Energy Solutions
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
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| Likely to recommend |
CenterPoint has the best price for natural gas
| It was all quite simple. I signed up on line and CenterPoint seemlessly took care of the transfer. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
D Robinson
from
Lake City, MI
on
August 9th, 2020
Dear Customer, Thank you for taking the time to add your rating, we appreciate your positive feedback. If you have any questions or concerns with your plan, please send an email to CustomerChoice@centerpointenergy.com and a representative from our Customer Service Team will contact you within 24 to 48 business hours to assist with your account.
Thank you
Customer Care
— Symmetry Energy Solutions
Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
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| Likely to recommend |
The fixed rate was a good thing. No problems for almost two years until time of renewal. Haven't received any renewal for new contract, which expires 1/27/21.
| Got a letter back in July that Center Point is now Symmetry Energy, but all the contact info they gave me on the letter doesn't work. Trying to contact with no success. And my contract expires on 1/27/21, and I haven't received any info from them yet. | |||
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| Likely to recommend |
—
Michael Young
from
Westland, MI
on
January 21st, 2021
Dear Customer,We apologize for your unpleasant experience, we are a company devoted to customer satisfaction. Please send an email with your contact information to customerchoice@symmetryenergy.com, a representative will call you with any questions or concerns you may have regarding your account, within 24 to 48 business hours.
Sincerely,
The Symmetry Energy Solutions Team
— Symmetry Energy Solutions
Unresponsive Company
| I have attempted 3 times over the last 6 months or more to separate myselves from them. I don't know how they got themselves attached to my utility bill nor will they explain to me how they got attached to them. It's rare that you can actually talk to someone and even more rare to get a call back. Does anyone know if there are law suits against them? If so please provide the info for others to see. | |||
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—
Unresponsive Company
from
Romulus, MI
on
January 13th, 2021
Dear Customer,We apologize for your unpleasant experience, we are a company devoted to customer satisfaction. Please send an email with your contact information to customerchoice@symmetryenergy.com, a representative will call you with any questions or concerns you may have regarding your account, within 24 to 48 business hours.
Sincerely,
The Symmetry Energy Solutions Team
— Symmetry Energy Solutions